Narva Software is an Atlassian Gold Marketplace Partner, trusted by 10,000+ customers from all over the world!
We’re a passionate team on a mission to build products and solutions that enhance Jira and Confluence—making teamwork easier and more effective. We have well established yet fast growing apps and are looking for tech savvy candidate to support our growing customer base.
What we offer:
- International and remote first company
- Flexible work hours. Work from home or wherever you feel comfortable (within min. 4 hours overlap to CET)
- Work and collaborate with highly motivated, experienced and supportive team
- Remote work gears and gym membership to keep you in healthy shape
- 25+ days generous paid time off per year
- Opportunity to learn and grow within the company in different roles (e.g. product management, customer success, marketing etc.)
Roles and responsibilities:
This role requires experience in some, but not necessarily all, of the areas listed below, as flexibility and a willingness to learn and adapt across different functions are key.
- Conduct user interviews, analyze customer pain points, and gather feedback and feature requests
- Create prototypes and wireframes to visualize product concepts and UX flows using Figma or similar tools
- Provide first level support for our Jira and Confluence apps and help customers to use, troubleshoot and succeed with our products
- Ensure product quality through properly setup QA and validation process before each release
- Create detailed documentation, how-to guides, articles, use-cases and other helpful resources
Your profile:
- Proficiency in Figma and other design and prototyping tools.
- Ability to independently conduct thorough market research and analyze customer feedback
- Willing to learn new technologies and adapt across different functions
- At least few years of work experience in product management, user experience (UX) design, QA or related role
- Tech-savvy with strong IT knowledge, a keen eagerness to learn, and a proactive attitude toward helping and problem-solving
Being in a startup with a nimble and agile team, you will have an opportunity to be part of a growth engine and shape the future of the company.
Applying
Please tell us a bit about yourself (interest, hobbies etc.) and why this opportunity resonates with you.
Since we get tons of applications, only those with genuine interest and thoughtful engagement will be invited to interview.