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Remote Legal Assistant

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Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4), LINT (UTC +14), TOT (UTC +13), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45), MART (UTC -9:30), NUT (UTC -11)

Our thriving US-based law firm specializing in family-based immigration and non-immigration services is seeking a dedicated and skilled Legal Assistant to join our remote team as an independent contractor. As a crucial member of our firm, you will play a vital role in providing exceptional support to our clients and ensuring the smooth processing of their applications.

Responsibilities:

– Handle all customer interactions, including answering inquiries, providing updates, and offering guidance throughout the application process

– Review and process non-immigration applications (ESTA and DS160) and family-based cases

– Submit applications to CEAC and USCIS accurately and efficiently

– Provide excellent customer care, ensuring clients receive timely and professional assistance

– Maintain accurate and up-to-date records using our case management system

– Collaborate with the legal team to ensure seamless service delivery

Requirements:

– Proven experience as a Legal Assistant, preferably in immigration law

– Strong knowledge of ESTA, DS160, and family-based immigration processes

– Excellent communication and interpersonal skills

– Exceptional attention to detail and ability to manage multiple tasks simultaneously

– Knowledge or willingness to learn Zendesk and Docketwise

– Ability to work independently and as part of a team in a remote setting

– Available to work 40 hours per week, including Sundays (preferred)

We offer:

– Competitive compensation based on experience

– Flexible remote work environment

– Professional development and growth opportunities

If you are a self-motivated individual with a passion for providing exceptional legal support and customer service, we would love to hear from you. Please submit your resume, along with a cover letter highlighting your relevant experience and why you would be a great fit for our team.

Join our mission to help clients navigate the complex world of immigration law and make a positive impact on their lives. We look forward to reviewing your application!