Description
We are looking for a reliable and seasoned Collection Agent responsible for the proper collection of revenue from Champions and ensuring that every asset generates full value for money.
What You’ll Do:
- Collect daily remittance from champions and achieve collection target to ensure positive cash flow
- Monitor champion accounts to identify outstanding debts
- Find and contact champions to request for overdue payments
- Take actions to encourage timely debt payments
- Report on collection activity and accounts receivable status
- Update account status records and collection efforts
- Record and update account information to aid in account resolution.
- Maintain debtor’s book to ensure accuracy of debt status
- Collect and report other fines/penalties fees
- Ensure that all monies received are deposited at the bank daily and evidence of deposit submitted to the Finance department for confirmation
- Ensure that HMO fees and other fees to be deducted are properly collected from the champions in addition to their daily remittance
Requirements
- National Diploma or degree in Accounting or related fields
- Minimum of 1 year proven work experience
- Proficient Knowledge of Customer Experience
- Experience working as a Loan recovery officer or Teller for a Microfinance/Commercial bank is added advantage
- Strong interpersonal and communication(written and oral) skills
- Ability to maintain accuracy.
- Ability to manage and juggle multiple priorities and projects
- Attention to detail
- Basic proficiency in MS Office Tools especially Excel
- Problem Solving skills
- People management
Benefits
- Competitive pay & benefits
- Premium Health insurance cover
- Consistent Learning and Development