Our client is seeking a highly motivated and knowledgeable Amazon Assistant to join their team. As an Amazon Expert, you will be pivotal in managing and optimizing their Amazon presence across multiple brands.
The ideal candidate deeply understands various aspects of Amazon operations, listing optimization, inventory management, and data analysis. This role requires exceptional attention to detail, strategic thinking, and the ability to work efficiently within a fast-paced environment.
Location: Fully-Remote (Work from Home), 9 AM – 6 PM EST
Key Responsibilities:
- Create and Manage Product Listings:
- Collaborate with the manager to create accurate and engaging product listings.
- Work closely with the content team to ensure consistent messaging and imagery.
- Maintain product listings, including uploading new products and updating existing ones.
- Content Creation and Enhancement:
- Develop and maintain high-quality imagery and enhanced content for product detail pages (PDPs).
- Coordinate with the content team for content creation and approvals.
- Ensure all product listings meet Amazon’s content guidelines.
- Customer Engagement and Feedback:
- Monitor customer feedback and reviews, respond to inquiries, and address concerns.
- Utilize customer feedback to improve product listings and enhance customer satisfaction.
- Inventory Management:
- Collaborate with the Supply Chain team to create and manage inventory requests.
- Monitor inventory levels and initiate replenishment as needed.
- Account Health and Performance:
- Monitor Amazon Seller Central account health, addressing any issues promptly.
- Troubleshoot and resolve backend product listing issues, such as suppressions and missing images.
- Advertising and Promotions:
- Execute advertising campaigns through third-party apps, optimizing performance based on data analysis.
- Implement promotional plans and analyze campaign results for continuous improvement.
- Data Analysis and Reporting:
- Pull and analyze sales data for weekly internal reporting.
- Provide insights and recommendations to enhance product performance and brand presence.
- Amazon Store Management:
- Optimize and update the Brand Store with relevant content and promotions.
- Implement growth opportunities presented by Amazon, subject to manager approval.
- Collaboration and Support:
- Collaborate with internal teams, including content creators and external agencies, to ensure seamless execution of Amazon strategies.
- Participate in bi-weekly calls with external agencies for coordination and updates.
Requirements
- Demonstrated expertise in Amazon operations and best practices.
- Proficient in Microsoft Excel/Google Sheets, including lookups and pivot tables.
- Strong written and verbal communication skills.
- Strategic thinker with a history of effective inventory management and sales optimization.
- Proven ability to work independently and efficiently with minimal guidance.
- Detail-oriented with exceptional organizational skills.
- Experience with customer engagement and problem-solving.
- Familiarity with Amazon Seller Central and backend operations.
- Flexibility to work East Coast hours.
- Prior experience in advertising campaigns and data analysis is preferred.
- Strong collaboration skills and the ability to work well within a team.
- A proactive approach to identifying opportunities for improvement and growth.
Application Process:
To be considered for this role these steps need to be followed:
- Fill in the application form
- Record a video showcasing your skill sets
- By submitting this application, you agree to share your data and video with our clients and relevant parties for potential job opportunities.