This is a 3.5-month seasonal/contract opportunity, averaging 40 hours per week. Due to the seasonal nature of the role, it is not eligible for benefits. The rate is $16-$17/hr.
BMTX Overview
BM Technologies, Inc. (NYSE American: BMTX) – formerly known as BankMobile – is among the largest Banking-as-a-Service (BaaS) providers in the country, providing access to checking and savings accounts, personal loans, credit cards, and financial wellness. It is focused on technology, innovation, easy-to-use products, and education with the mission to financially empower millions of Americans by providing a more affordable, transparent, and consumer-friendly banking experience. BM Technologies, Inc. is a technology company and is not a bank, which means it provides banking services through its partner bank.
Our Mission
We are on a mission to financially empower millions of Americans by providing a more affordable, transparent, and consumer-friendly banking experience. And we are passionate about having fun while making an impact!–ADVERTISEMENT–
Responsibilities:
- Determine the acceptability of all identification documents received from student account holders.
- Process identification documents by updating the respective account records to indicate a CIP status of verified or unverified.
- Notify account holders whose documents have been rejected (expired, illegible, invalid) and request valid and/or legible copies for processing.
- Process requests to update customer information, including Legal Name changes, address, etc.
- Accurately maintain both paper and electronic files.
- Process customer inquiries received via e-mail, Fax and Mail.
Qualifications
- Provide stellar service to both internal and external customers
- Ability to work independently and in collaboration with others
- Detail oriented
- Excellent computer skills are required, including familiarity with Excel
- Excellent organizational skills
- Excellent verbal and written communication skills
Preferred Experience/ Qualifications:
- Experience in a banking center
- Associate degree