Become an EXpert as a Customer Service Representative Support
Position is responsible for providing Internal and External Customers with Service Support via email communications. External Customer receives inspection order support, inquiry assistance and problem resolution. Internal Customers receive processing and administration support.
What you’ll need to be successful:
- Fluent English Level (C1 or above)
- High School diploma or equivalent
- Ability to solve problems through a good understanding of products, processes and procedures
- Ability to communicate effectively and resolve/defuse difficult customer issues
- Proficiency in standard office software applications
- Good organizational skills.
About us: EX Squared LATAM is a premier solution provider of a broad range of outsourcing services, combining proven expertise in technology and project execution for companies searching for high-quality software development solutions. We specialize in delivering the best technical solution and enhancing that solution creatively by working closely with stakeholders to understand the business context.