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Pipeline – Warehouse Manager – Jumia (Ghana)

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About Jumia:

Jumia believes that technology has the potential to transform everyday life in Africa for the better. Jumia was built to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses.

Listed on the New York Stock Exchange (NYSE) in 2019, Jumia is the leading e-commerce company in Africa, operating in 11 countries. The Jumia platform consists of a marketplace, which connects sellers with consumers, a logistics service, which enables the shipment and delivery of packages from sellers to consumers, and a payment service, JumiaPay, which offers a safe and easy solution to facilitate online payment transactions. The company offers goods across a broad range of categories, such as phones and electronics, home appliances, fast-moving consumer goods, fashion and beauty.

About Jumia

Jumia is a leading e-commerce platform in Africa. Our marketplace is supported by our proprietary logistics business, Jumia Logistics, and our digital payment and fintech platform, JumiaPay. Jumia Logistics enables the seamless delivery of millions of packages while JumiaPay facilitates online payments and the distribution of a broad range of digital and financial services.

We are fueled by the belief that technology has the potential to transform everyday life in Africa, for the better. We built Jumia to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses.

Jumia counts over 2,000 people across more than 10 countries, a diverse group of talent with different backgrounds, experiences and perspectives, driven by a common ambition to help build the digital future of Africa.

Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey.

We are building a Talent Pipeline for Logistics Team members.

What you will be doing:

Manage the Inbound, Inventory and Outbound units to ensure all KPIs and targets are achieved. Process standardization and optimization to improve the overall efficiency of the warehousing operations of the Supply Chain department.

Key Result Areas:

  • Inbound Process and Team Management
    • compliance management in line with inbound volume projection and schedule
    • Liaise with appropriate departments (commercial team, vendor management team, and finance department) on prioritization and reconciliation of items be inbounded.
    • Ensure quality checks and enforce proper packaging guidelines on all items to be inbounded
  • Inventory Process and Team Management
    • Performance management – ensuring out of stock is within monthly target, regular cycle count is carried out and reported. 
    • Continuous storage capacity assessment and management.
    • Improve picking efficiency by enforcing standardization of SKUs storage 
    • Ensure all items from inbound, order processing and aftersales are put-away into location within defined SLA
  • Outbound Process and Team Management
    • Manage the outbound process including Pick, Sorting, Pack Ship of Jumia Express orders within SLA
    • Capacity planning in line with weekly volume projection and schedule
    • Responsible for managing the projection, utilization and storage of packaging materials
  • Cost Reduction
    • Continuously find innovative ways to reduce cost across all warehouse operations
    • Reduction of loss due to theft and damaged items
  • Team and Process Management
    • Capacity planning, team allocation and monitoring of tasks and duties
    • Performance management including appraisals and team coaching
    • Regular 5S audits/spot checks to ensure the quality of process and provide clear and visible feedback on findings

What we are looking for:

  • Bachelors. Degree (Business Administration, Logistics- supply chain, Economics, Engineering or equivalent)
  • Advanced Excel to create macros, pivot tables, VLOOKUPS, analytical capabilities and work books.
  • Relevant professional certification in Logistics or supply chain management will be an added advantage
  • Minimum of 5 years FMCG, or warehouse management experience
  • Ability to negotiate and communicate in flawless English
  • Demonstrated competency in data reporting and analysis
  • Experience or high level of comfort in logistics operations
  • Excellent communication skills both written and verbal
  • Familiarity with working in a culturally diverse environment
  • Excellent People, Problem-solving, Negotiation, Time management and Coordination skills.
  • Self-Driven and great independent follow-through Ability
  • Strong entrepreneurial skills, leadership, and drive
  • Ability to work in a fast-paced environment

We Offer:

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African e-commerce sector
  • The opportunity to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders

Please ensure to only apply for jobs with Jumia through our official website.

Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.